Course name:
Implementation and Operation of a Project Management Office (PMO)
Overview
The implementation of modern project management practices and standards goes together with the need of project oversight, control and support. The most effective way to implement these concepts is through an organizational entity, normally called Project Management Office (PMO). The depth, extension and functional responsibilities of a PMO vary among organizations and there is no standard formula or recipe to be followed, but instead there are some guidelines, recognized as good practices, which have been continually improved and are highly recommended for a PMO creation.
In this workshop, the attendants will understand the complexities of the creation of a PMO, and will be given the mentioned guidelines. Also, we will discuss with the participants the process of creating the PMO that best suits the needs of their organization.
Finally, some guidelines and also tools will be given in order to effectively operate a PMO, defining the right KPIs and reports.
Objectives
This workshop will provide participants with the necessary guidelines, tools and techniques, helping them to successfully establish and operate a PMO.
Who should attend?
All professionals who play a role in the management, execution, or control of projects, including:
- Executives
- Managers
- Department managers
- Section heads
- Group leaders
- PMO heads
- PMO members
- Project managers
- Program managers
- Portfolio managers
Learning outcomes
Participants will be able to:
- Describe a PMO and identify when a PMO is required
- Know the objectives, types, structures and functions of a PMO
- Understand the complexity and the recommended guidelines for the implementation of a PMO
- Know the guidelines for conducting the change management process involved in a PMO creation
- Understand the tools and techniques necessary for the creation and operation of a PMO
Workshop structure
Module one – Conceptual framework
- Introduction
- What is a PMO?
- Background of the PMO
- PMO types
- Why PMO Implementations fail
- Determining when a PMO is needed
- PM Maturity Levels
Module two – PM Methodology and Tools
- Development of a PM methodology
- Standards and Metrics
- Project Authorization
- Project Initiation
- Project Planning
- Project Execution
- Project Closing
- PM Tools
Module three – Organization and Structure
- Structural Characteristics of PMOs
- Functions of a PMO
- Assessment of PM Capabilities
- Choosing the PMO type
Module four – Education and Training
- The Importance of Education and Training
- Competence Development
- Education and Training Program
- The Internal PM Certification Program
- PM Career Path Development
- Developing the Education and Training Program
Module five – Technical Support
- Mentoring
- Project Planning
- Project Failure
- Project Auditing
- Project Recovery
Module six – Business alignment
- Project Portfolio Management
- Project Selection
- Customer Relationship Management
- Executives’ buy-in
- Project Sponsorship
Module seven – Initiating the PMO Project
- Roadmap of a PMO Implementation
- Initial Assessment of PM Capabilitiesv
- Creating a PMO Charterv
- Writing a PMO Scope Statementv
- Defining Implementation in Phasesv
- Facing the challenges of the implementationv
- Staffing the PMO
Module eight – PMO operation
- Reports
- PMO Measurement System
- Generation of a Project Dashboard
- Compliance with Methodology
- Assessment of “main pains”
- Continuous Improvement
- Gaining maturity